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Q. The U.B. Funkeys installation appears to have stopped. What should I do?
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Q. The “New Hardware Wizard” appears on the screen after I plug in the Funkey’s USB. What should I do?
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Q. Funkey’s will not install when I insert the disk and follow the install instructions.
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Q. I get an error message while installing the Funkey’s program.
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Q. The installation was stopped by my virus protection software. Is it safe to continue the installation?
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Q. During installation, a prompt appears on my screen asking, “Are you sure you want to continue?” What should I do?
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Q. During installation, a prompt appears indicating that a disk should be inserted. What should I do since there are no other disks included?
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Q. A window appears stating that “the hardware may have not been installed properly”. What should I do?
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Q. During installation, after clicking “Next”, I got another message box with “Retry”, “Abort” and “Cancel”. Which one do I choose?
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Q. A message appears on the screen that says, “UB Funkey is not connected. What do I do?
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Q. My Funkey’s has no sound.
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Q. How do I fix the Portals?
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Q. What do the Gem Shards do and how do I get more?
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Q. What is the Update System for Funkeys?
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Q. What is installed with the CD?
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Q. How do I use the update function?
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Q. What happens when I accept the download for an update?
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Q. How long does it take to update the game content?
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Q. Why do I get the message: “There was an error while bringing the new portal
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Q. Why does my update not begin to download?
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Q. Why did my update freeze at a certain percentage, or not complete at all?
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Q. I installed an update and then when I logged in, I was asked if I wanted to update again. Why did this happen?
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Q. Why did my game restart after I completed downloading a new update?
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